Let’s be honest. Not all the buzz about Google Glass is
good. That camera above the right eye—that’s just weird. “Can you really X-ray
my purse?”
The reality is that Glass is monumentally less damaging to
privacy than most smartphones at this point. People, though, are used to phones
with cameras, while this—it’s an invasion of privacy.
Chris F. was told Glass wasn’t allowed when he entered a
store in downtown Grand Rapids. “The kid working there seemed really surprised
and super nervous about telling me they were not allowed,” he said.
With edginess like that, it’s time to explain. “After
showing him that he could clearly see if I was recording by looking at the
[eyepiece] prism, he dropped the subject and we continued on with our
business.”
A restaurant manager asked Brian K. to take off his Glass.
Brian pushed back: “I asked if she could disable the security cameras while I
was in there, as it only seemed fair. She told me that turning off her cameras
wasn’t an option she wanted to discuss.”
He switched his approach to one of informing and offered to
show her everything that Glass could do besides video, even attracting people
who may be in the neighborhood near her restaurant. “She was amazed,” Brian
reported. “I think I am now her favorite customer.”
It wasn’t just a place of business but his own employer
where Jared H. faced apprehension. “Some co-workers tried to prevent me from
wearing them at work altogether. Luckily, one of my co-workers took up the
cause and politely explained they were no different than a smartphone, and
smartphones were perfectly fine to have at the office,” he recounted.
It’s logical that people who have seen impressive photos and
video taken with Glass could think that’s what it exists to do: video
surveillance. Right now, one by one, Glass wearers are disproving that concern.
Next step: Make it easy to share information at work with wearable computing.
That will really catch people’s attention about Glass on the job.
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