tag:blogger.com,1999:blog-14850665074811186262024-03-18T23:40:56.707-05:00Gaze FurtherHow employee communicators and workplace communities might benefit from wearable technology like Google Glass.Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.comBlogger25125tag:blogger.com,1999:blog-1485066507481118626.post-91317134539994832252015-01-10T16:24:00.001-06:002015-01-10T16:27:36.151-06:00Make mobile communication disappear<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11pt;">Maybe “disperse”
is a better word than “disappear,” but futurist Mike Walsh thinks mobile
communication already is disappearing. “When you look at new technologies like
Google Glass, like Fitbit, things that are tracking our motion and steps, you
are actually seeing the idea of mobile fragmenting, breaking up, and
disappearing into our clothing, our eye wear, into our everyday lives,” <a href="http://cafe2go.x.iabc.com/files/2014/06/Mike-Walsh-Final-interview.mp3" target="_blank">he said</a>.</span></div>
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<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; text-align: right;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjEG4Z9shL4nKSEZ3iOoYsExRe0n1urmUt0x61qSD8JmIKwKQ3ftP4x_zbyaD8s66AwVcCEKoyW5u5E3VNbH6sDePo6udhGgYama7B5oIaJfY_swY5I9LYEZ5n5ssHW7jSVE3_s4iQp2i_r/s1600/wearable+shirt.jpg" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjEG4Z9shL4nKSEZ3iOoYsExRe0n1urmUt0x61qSD8JmIKwKQ3ftP4x_zbyaD8s66AwVcCEKoyW5u5E3VNbH6sDePo6udhGgYama7B5oIaJfY_swY5I9LYEZ5n5ssHW7jSVE3_s4iQp2i_r/s1600/wearable+shirt.jpg" height="240" width="320" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: right;"><span style="font-size: xx-small;">Source: Ecourterre, Fittersift</span></td></tr>
</tbody></table>
<span style="font-family: Arial; font-size: 11.0pt;">“This is
more than just about being cool or having new technology. The disappearance of
the mobile phone is actually about a total integration between the digital
world and our real world. And that’s going to change everything.” <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt;">Everything?
That includes how we communicate and how we behave. Communication is not about
putting words, images or sound on any number of screens. Communication at work
helps people understand and succeed. What if you receive an infographic with
this hour’s purchase uptick after your new product introduction, exactly at the
time you are delivering a presentation to your sales executive, sent to your
aural or visual field simply because you are in a conversation on that
topic?<span style="mso-spacerun: yes;"> </span><o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt;">For one
thing, you wouldn’t be heads-down in a digital screen to retrieve your most
current numbers. And for another, you’d be out talking with people, having a conversation—the
richest communication. How we communicate and how we behave will be different
when smartphones, tablets, watches and glasses are truly contextual—aware of
where you are and what you are doing—not a conveyance method driven by someone else’s
delivery routine.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt;">That’s been
a problem employee communicators have faced from Day One. We can deliver
messages, but their relevance depends on the receiver, not the sender trying to
capture attention and drive engagement.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt;">Employee
communicators are trying out company-to-employee apps on smartphones, practicing
limited context even as very early adopters are practicing integrated context in
wearable computers like clothing or tattoos. Since more than half of adult
Americans said in the recent <a href="http://www.pewinternet.org/2014/02/27/part-2-americans-views-about-the-role-of-the-internet-in-their-lives/" target="_blank">Pew Research Internet Project </a>it would be “very
hard to give up” their cellphones, we as communicators have a path to bridge real
life with smartphones into future, on-the-job, context technology.</span></div>
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<span style="font-family: Arial; font-size: 11.0pt;">Also from
the Pew study, both the Internet and cell phones were more important to respondents
than television, email, and even social media. In real life, people experience how
cell phones connect them to others, and maybe intuitively they understand it’s
the Internet that helps them find, create and share information, not to mention
organize work, learn skills and do our jobs better.</span><br />
<span style="font-family: Arial; font-size: 11pt;"><br /></span>
<span style="font-family: Arial; font-size: 11pt;">So when you
think of mobile communication, think of context, not merely delivery.
Appreciating context, not just delivering information, is a good practice for any workplace
communication.</span></div>
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Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com3tag:blogger.com,1999:blog-1485066507481118626.post-47996022416371425432014-12-30T10:56:00.000-06:002014-12-30T10:56:20.794-06:00Is Google Glass a fading blip on the technology screen?
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><br /></span></div>
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">At the end of 2014—the
proclaimed Year of the Wearable—where is the consumer release of Google Glass?
Epic failure? </span>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitqhVyTppkDgjb4xcmZmg9FgJpY43Cb3lQzZKNLm4ScX6BlV-ZPw24uNn9ZdDMS41bphGM8u78EfIfZ_LGqtitl0IMtipe90iFl9MdOUVxLH3dGx8haIE0dbU3LN0BF73SCGAmHZgBdS6v/s1600/Sheri+at+TEDxSan+Antonio.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitqhVyTppkDgjb4xcmZmg9FgJpY43Cb3lQzZKNLm4ScX6BlV-ZPw24uNn9ZdDMS41bphGM8u78EfIfZ_LGqtitl0IMtipe90iFl9MdOUVxLH3dGx8haIE0dbU3LN0BF73SCGAmHZgBdS6v/s1600/Sheri+at+TEDxSan+Antonio.jpg" height="133" width="200" /></a><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">Naturally, I’m inclined to
say no.</span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"> </span>
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--></style><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">As a Glass Explorer I have spent
my own time and money testing the beta eyewear for a year and a half and
researching wearables. There is no failure in this learning opportunity for me
or, I’m sure, for Google and others in the wearables market.</span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"><br /></span></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">What worked</span></b></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">Having information suspended
in front of your eyes feels more futuristic than holding a smartphone
in your hand or wearing a band on your wrist. I like the fact that Glass
tethers to multiple branded phones, not only Google or Android phones. What
really fells different is being hands-free.</span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">I certainly don’t know if
Google will make a wide consumer release of Glass. But I am sure the company
has learned from all the input about how people use and develop applications for
wearables. </span></div>
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<br /></div>
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<b style="mso-bidi-font-weight: normal;"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">What didn’t work</span></b></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">The “killer app” for consumer
acceptance evades us, except perhaps eyewitness video—photographing your baby’s
first steps or a first-person view of an extreme sport attempt. Google offered
the means for developers and users to
come up with applications for real life. Some interesting ideas emerged. I’m
not counting games that require you to move like a bobble-head. </span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">The hands-free advantage of
Google Glass almost disappeared as more smartphones recognized voice
instructions and talked back. A phone-as-personal-assistant seems friendly, or at least not as unnerving as the person next to you
wearing Glass. Besides, snooping via Glass is harder to ignore at this point than
surveillance cameras or surreptitious phone cameras. </span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">Google continues to explore, with some success, the use of
Glass in niche business markets where hands-free is useful.</span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">The initial audio interface
didn’t achieve what I’d hoped. Transmitting sound through bone vibration just
didn’t work on different-shaped heads. Given the input choice of speaking to
air or tapping the side of Glass, I usually end up tapping. </span></div>
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<b style="mso-bidi-font-weight: normal;"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">Why I did it</span></b></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">What could wearables do for future improvement of employee communication? Here was a
chance to test a promising technology, just in case I didn’t live long
enough to see wearables change lives for the better.</span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;"> I remember testing the
Internet, even before the World Wide Web, and piecing together ideas for interconnected
networks for average workers. Yet it took decades to evolve into intranets. </span>
</div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">Wearables will take a while
to evolve as well, and probably into a form that will make Google Glass, as
cyborg </span><span class="hps"><span lang="FR" style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: FR; mso-bidi-font-family: "Times New Roman"; mso-fareast-font-family: "Times New Roman";">nouveau, </span></span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi;">seem primitive. Let’s keep gazing further in 2015.</span></div>
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Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-12661989856235391832014-08-23T16:19:00.001-05:002014-08-24T10:14:20.409-05:00Your choice. Easy to check. Do something different.<div class="MsoNormal">
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<span style="font-family: Arial; font-size: 11pt;">No Fitbit on my wrist for the past few days. Mine broke. I
really miss it. The wearable step counter, it turns out, did motivate me. It
kept track of my movements and ever so gently nudged me on, every day.</span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Reminders were subtle. I had the Fitbit Force with the
built-in watch. So all during a day, when I checked the time, an easy push on
the button told me my steps so far.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">At noon, 3,000 steps…I need to park further away and walk up
and down the sidewalk before going in to the restaurant for lunch. Mid
afternoon, I’ve got to get up from the keyboard and stretch…oh, and walk,
because I’m only at 5,000 steps. At home after a hard day, only at 7,000 steps…so,
yes, I need to get on the treadmill. <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">With my aspirational goal of 10,000 steps a day, which is
about five miles, you can tell my Fitbit didn’t break from over use or dripping
sweat. It simply cracked. Because mine was a model Fitbit no longer sells and
was still under warranty, Fitbit is going to send me a refund. I’m just waiting
for return instructions and materials to be mailed to me.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">What will I do with that cash I’ll get back? I will buy
another health band, and I do like Fitbit. It was my choice among the
contenders, and that competitive playing field hasn’t changed that much. Or
should I wait a couple of weeks to see if an iWatch materializes to change the
game?<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Now what does all this have to do with the stated goal of
this blog, to see wearables through the eyes of people communicating at work?
The obvious connection, and the one I’ve read lots about, relates to corporate
wellness programs. Your company wants you to be healthy; your company gives you
a health band. You and your coworkers team up and win rewards. The company
presumes to save health care costs in the long run. Great plan! However, from
what I’ve read, most people who join those teams are already exercising—or they
drop out before long.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">I found a different value to my Fitbit. Incremental metrics
throughout the day encouraged me to do just a little bit more, without peer
pressure. It was my choice to check the status and to decide how to respond.
Choice, check, respond—that could apply to any communication message. If an
employee chooses to know and there is an easy way to find out, that can lead to
a particular behavior. <o:p></o:p></span></div>
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<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: right; margin-left: 1em; text-align: right;"><tbody>
<tr><td style="text-align: center;"><a href="https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcThr_qimTcOBkHsoxhAsmfkqGLTixgTBumrjFJ6PlkhDNwcgwrf" imageanchor="1" style="clear: right; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" class="rg_i" data-src="https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcThr_qimTcOBkHsoxhAsmfkqGLTixgTBumrjFJ6PlkhDNwcgwrf" data-sz="f" jsaction="load:str.tbn" name="K_yvKE-aUS-bYM:" src="https://encrypted-tbn3.gstatic.com/images?q=tbn:ANd9GcThr_qimTcOBkHsoxhAsmfkqGLTixgTBumrjFJ6PlkhDNwcgwrf" style="height: 186px; margin-top: 0px; width: 248px;" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">If you choose to know <br />
and there is an easy way to find out, <br />
that may lead to a desired behavior.</td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">For some time now, in factories and call centers, metrics
like numbers completed and time spent seemed to bark out: Do more faster. Sales
goals hang over the heads of salespeople. Some places, a Twitter stream flies
by with comments from customers, but it seems too much to follow. Cable news
and a stock ticker doesn’t seem to fit the bill for individual response.<o:p></o:p></span></div>
<div class="MsoNormal">
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">What <i style="mso-bidi-font-style: normal;">should</i> we be
putting on our digital screens in the workplace? If employees could see an
instructional metric or invitation to respond at the moment they walk by an
unobtrusive screen, maybe they will want to respond to help meet a shared goal. Or maybe a quick invitation via Google Glass for more information may be the easy choice to take a micro-behavior. Simple communication might provide enough of an incentive for incremental
effort.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">What’s the difference between standard corporate motivation communication
and Fitbit? It’s the choice to check the status, knowing the incremental goal,
instead of becoming blind to the flashing light that’s always visible so
eventually ignored.<o:p></o:p></span></div>
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Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-3377314130752173792014-03-27T08:50:00.001-05:002014-03-27T08:50:29.007-05:00A keyboard in the hand is worth…<div class="MsoNormal">
<span style="font-family: Arial; mso-bidi-font-size: 8.5pt;">I
remember what a challenge it was to learn to type. I took a course taught at my
high school in summer school because I couldn’t imagine a whole semester of
typing exercises. Now, of course, I type constantly, and I’m pretty fast at it,
if not perfect. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; mso-bidi-font-size: 8.5pt;">I
even look forward to conducting telephone interviews when distance prevents
face-to-face research, because I can type a transcript as we talk, capturing
quotable responses efficiently via my desktop keyboard. I learned that skill decades
ago to replace audio recording, because I seldom had time to have to listen to the
whole conversation again.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; mso-bidi-font-size: 8.5pt;">I
still have a Chiclets BlackBerry, though I’m all thumbs—in a negative, slow way.
I much prefer my iPhone and one- or two-finger mobile typing. Yet for speed,
it’s back to my full-sized keyboard.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">That kind of input won't work with wearable computing. Some innovators say gestures in the air are
enough. With Google Glass, its trackpad-at-the-temple will feed in motion
instructions. Tap once to open or play. Swipe down to close. Swipe forward with
great speed to get Glass to identify the song you are listening to at the
moment. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNeF2bdrcGfQVLn1kyWxRAim_2PchCOTCSUSeIBdCu7_0-vS0y8Qq7oLV2voO6xUlWp-J8ARmty29cQTfkkWGoGudZlbS0GLPMc6vnY7LDxpnB4F4eTxvAi4YlWcL9QN3zZBCCBJWVW-QQ/s1600/samsung-ar-key-2.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjNeF2bdrcGfQVLn1kyWxRAim_2PchCOTCSUSeIBdCu7_0-vS0y8Qq7oLV2voO6xUlWp-J8ARmty29cQTfkkWGoGudZlbS0GLPMc6vnY7LDxpnB4F4eTxvAi4YlWcL9QN3zZBCCBJWVW-QQ/s1600/samsung-ar-key-2.jpg" height="242" width="320" /></a><span style="font-family: Arial;">Samsung, which makes smart
watches among other things, <a href="http://www.androidauthority.com/samsung-ar-keyboard-354052/" target="_blank">has reportedly</a></span><span style="font-family: Arial;"> applied for a patent for an intricate approach for
thumb-tapping different sections of your fingers to represent different
characters. And I thought learning QWERTY over the summer in an
un-air-conditioned classroom was hard.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">Nonetheless, I’m sure I’ll
take time to learn that, or Twiddler. In the category of devices called chorded
keyboards, a Twiddler is a one-handed alternative that has been around for years
and is getting renewed interest. Instead of tapping parts of your fingers
representing different characters as in Samsung’s vision, using Twiddler is
more like playing a guitar. Different finger combinations on the Twiddler play
a chord that represents a character or command. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">We seem to want an input method
other than our voices. Imagine how distracting it would be for everyone around
you to be talking into wearable whatevers. People seem grateful that on most
airline flights, passengers can’t use cell phones, because no one wants to sit
next to that chatty passenger, or even worse, a talker on each side. Imagine a
workplace full of people talking into their shirtsleeves or…wait a minute. That
describes a busy office with people talking into headsets. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">What we need is not only a
path for quietly inputting our thoughts so much as for computing power that
truly understands what we’re saying and what to do with that information, in
common language, when we do talk out loud. Now, for example Google Glass’s spoken
menu must be repeated word for word, like “make a call to…” or “send a message
to...” I might be inclined to say “send a text message to…” instead of “send a
message to….” It doesn’t work.<o:p></o:p></span></div>
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<br /></div>
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<div class="MsoNormal">
<span style="font-family: Arial;">And as for me and my typing,
I will miss the opportunity to go back and edit what I’ve written before
tapping “send.”<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial;"><br /></span></div>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-42269890788854921472014-03-04T19:44:00.000-06:002014-03-05T07:37:09.479-06:00Wearables point to distinctive communication for productivity<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDrpDszLj5VYWlrPGKmyRW-aqIspvje0Uu0unxkUh6aoIgLQhFOxcYdXYZBXbGkoizj1Nr_jntKwUyLPd7hCQ16LdibrrDZvV1mS-1mNsy93VRM6GC57ilm0NtadvWfDsm_SX6L_AIfEyo/s1600/1s+0s+.jpg" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgDrpDszLj5VYWlrPGKmyRW-aqIspvje0Uu0unxkUh6aoIgLQhFOxcYdXYZBXbGkoizj1Nr_jntKwUyLPd7hCQ16LdibrrDZvV1mS-1mNsy93VRM6GC57ilm0NtadvWfDsm_SX6L_AIfEyo/s1600/1s+0s+.jpg" height="157" width="200" /></a></td></tr>
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<br />
<div class="MsoNormal">
With wearables and sensors, <br />
we know now that people with
<br />
more face-to-face interaction <br />
had lots of experts to turn to <br />
when they had
questions, <br />
and they completed tasks more quickly.</div>
<!--EndFragment--></td></tr>
</tbody></table>
<div class="MsoNormal">
Especially when it’s more than flashy eyewear taking cool
videos, and when it measures more than steps taken or stairs climbed, wearable
technology has landed squarely in the workplace. And it has everything to do
with communication.</div>
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<br /></div>
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<span style="font-family: "Times New Roman"; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">I had the truly exciting chance to talk with Ben
Waber of Sociometrics Solutions about a year ago, and since then, I’ve seen his
name and his work pop up in business publications all over, recently in
<a href="http://www.businessweek.com/articles/2014-01-30/gender-inequality-in-the-workplace-what-data-analytics-says" target="_blank">Bloomberg Businessweek</a> </span><span style="font-family: 'Times New Roman'; font-size: 12pt;">and the <a href="http://www.ft.com/intl/cms/s/2/d56004b0-9581-11e3-9fd6-00144feab7de.html#axzz2uBrnYNlC" target="_blank">Financial Times</a>.</span><br />
<br />
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;">ID for productivity (more
than security entry)<o:p></o:p></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
This sociometric story starts with your badge or ID card
that hangs around your neck at work, not a digitally connected watch or
titanium face frame. A sociometric badge can, as an example, record how you move through your workday, how much
time you spend in a meeting, who is talking, and how that affects decisions, using
microphones and transceivers. The badge also measures your energy, specifically
how you lean it to a dialogue, with an accelerometer noting posture and movement.
Collectively, the data point to productivity—or not.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
“All the things we think are soft can now be measured,”
according to Waber. People’s interactions are quantified with 0s and 1s, the
data of personal dynamics, though not exact words that specific people use.
Sociometrics Solutions doesn’t record content of conversations but the type and
length of interactions. That, with energy metrics, tells a useful behavior
story.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
By looking at what seemed to be soft skills now backed up by
data, Waber has been particularly fascinated by the value of promoting people
who help others do their tasks more quickly and who provide people with answers,
as opposed to promoting the highest-producers themselves out of producer jobs.
“These are the people who help others be more productive. Never before could we
quantify this.”</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<i style="mso-bidi-font-style: normal;">Useful behavior counted
in interactions (not surveys)<o:p></o:p></i></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Sociometrics also quantifies peoples’ networks—how many
people you actually talk with during a day’s work. At a major financial company’s
call center, Sociometrics Solutions determined that the people with highest efficiency
had the most cohesive networks. Simply put, people with more face-to-face
interaction had lots of experts to turn to when they had questions, and they
completed tasks more quickly. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Eighty percent of the time those call center employees were talking was when lunchtimes overlapped. So what did the financial firm do to take
advantage of this insight? It synched more break times as well, essentially a no-cost
improvement for more productivity. “A 10 percent increase in crossover
interaction and exploration raises the return a bit more than 10 percent. Even
a shared, central coffee area where people bump into each other works,” Waber
said. </div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
Conversely, cutting into break time can cut productivity. Reigning in
travel budgets for meetings is a short term, line-item fix that could affect
long-term employee engagement as people’s networking takes a hit. “Work is
getting so complex, that dependency on others is more important," Waber said.</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
That seems to be stating the obvious, but <b style="mso-bidi-font-weight: normal;">it raises the urgency for employee
communication professionals to enable interactions instead of generating more posts
or paper. <o:p></o:p></b></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<b style="mso-bidi-font-weight: normal;">So while I walk
around with a Fitbit and wear Google Glass, Waber’s wisdom reminds me that
lagging or cutting-edge technology is not the problem or the solution for
communicators. How employees interact and collaborate, or don’t, is what we
need to measure and act on. <o:p></o:p></b></div>
<div class="MsoNormal">
<br /></div>
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<div class="MsoNormal">
Yes, we can ask the right survey questions to measure
engagement, but that doesn’t completely define what to do to improve
collaboration, maintain culture across offices, or manage change. There’s a
reason to pay attention to the sensors popping up on people at work.</div>
<div class="MsoNormal">
<br /></div>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-87488350395286797392014-02-17T12:37:00.000-06:002014-02-17T12:37:02.825-06:00Google Glass becomes “glamorous” to enhance communication
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<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">Admitting it's a long road to adoption, Virgin Atlantic
airlines is testing Google Glass for customer service at London’s Heathrow
airport.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Virgin Atlantic says the test is based on research that
shows the experience of flight is not as exciting as it used to be for
customers. Google Glass might turn that feeling around. In fact, Virgin
Atlantic says a customer greeted by a Glass-wearing customer service
representative might find flying to be a glamorous experience again.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
</div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiw3LpqulIOIVRPgAUxa9kmD8N95mLBmsLT_fJFFjUs7C38YdG8xUx1SDjWGaXkErifMnT4tditsuy8lNgTxQCpu71k6QolEhyphenhyphenfLecUjViutsRGtkZUVnsmYoKZcjI-HcmC2I0QRpmqbar6/s1600/VirginGoogleGLass2.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiw3LpqulIOIVRPgAUxa9kmD8N95mLBmsLT_fJFFjUs7C38YdG8xUx1SDjWGaXkErifMnT4tditsuy8lNgTxQCpu71k6QolEhyphenhyphenfLecUjViutsRGtkZUVnsmYoKZcjI-HcmC2I0QRpmqbar6/s1600/VirginGoogleGLass2.jpg" height="213" width="320" /></a></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Virgin writes in its <a href="http://www.virgin-atlantic.com/gb/en/footer/media-centre/press-releases/google-glass/_jcr_content.html" target="_blank">press release</a>:</span></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">“From the minute Upper Class passengers step out of their
chauffeured limousine at Heathrow’s T3 and are greeted by name, Virgin Atlantic
staff wearing the technology will start the check-in process. At the same time,
staff will be able to update passengers on their latest flight information,
weather and local events at their destination and translate any foreign
language information. In future, the technology could also tell Virgin Atlantic
staff their passengers’ dietary and refreshment preferences–anything that
provides a better and more personalised service.”<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Galactic-style publicity aside, the real possibilities come
with the disappearance of the ticket counter with a big computer monitor that
divides the staff from passengers. Virgin Atlantic representatives can step out
from behind the counter to talk with the passenger and still
have instant access to the check-in process and flight updates. Notice the
absence of any mention of taking pictures. </span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">It's like a natural conversation. </span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">And, while keeping eye contact, the
representative can translate information into another language, given the
capabilities of Glass. </span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">This could be a breakthrough for Google to see how quickly
people will become comfortable in conversation with someone who is wearing
Glass<span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">—</span>someone who is engaging and helpful, not creepy. It’s about
delivering information, not sneaking a photo or video. <o:p></o:p></span></div>
<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-2657805882627275162013-12-20T11:48:00.000-06:002013-12-20T11:48:03.815-06:00The best use of your Google Glass could be to give it away<div class="MsoNormal">
<span style="font-family: Arial;">“Journalist Nilay Patel
wanted to tell the story of Indiana University shooting guard Victor Oladipo in
the moments leading up to the 2013 NBA draft, but he didn’t want to get in the
way.” So begins <a href="http://ajr.org/google-glass-new-frontier-journalism/" target="_blank">the retelling in the American Journalism Review</a> of how
basketball star Oladipo became a first-person experiential journalism
trendsetter.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">It’s journalism, but it’s
also storytelling. And that’s what we do every day at work. We tell stories to
share experiences and ideas related to the work we do to reach our goals. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">I can envision sharing my
Google Glass with someone at work on a typical day or for a special event, to
see how the day or event unfolds before his or her eyes. And then, I’d post the
video (edited, as appropriate) for people throughout the company. What an extension
of what we already know—that people relate to other people as we communication about work. I usually
talk about the “potential” of Glass. This, I could do tomorrow. And I just
might! <o:p></o:p></span></div>
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<!--StartFragment-->
<span style="font-family: Arial; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">Be sure to watch the story of Oladipo’s experience.</span><br />
<span style="font-family: Arial; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><br /></span>
<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/wLtt9HG2Bvs?feature=player_embedded' frameborder='0'></iframe><br />
<br />
<span style="font-family: Arial; font-size: 12.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"><a href="http://www.youtube.com/watch?v=hQ-WDW9AY8k#action=share" target="_blank">http://www.youtube.com/watch?v=hQ-WDW9AY8k#action=share</a> </span><!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-39473071819696597592013-12-12T18:21:00.000-06:002013-12-13T06:57:08.531-06:00Face to face may not mean side by side<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11pt;">Mentoring newcomers to the strategies and practices of
communicating to employee communities—is that something we’re improving now
that we have social media and wearable computing all around us? Not me. Not
yet.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">I’m the person more likely to ask a summer intern, as I’m
rushing off to another meeting, to take a stab at Project A or Tactic B while
I’m gone, and we’ll talk about it later. I have an acquaintance who does just
the opposite. She takes her intern with her to every meeting. Listening and
observing a business meeting may not directly add a sample to a student’s
communication portfolio and is possibly just confusing to a newbie, but
surely it adds business know-how. And I suspect it creates a master-apprentice
relationship that benefits both. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Question for the day: What’s the best way to be mentored by
someone far away, and can technology actually make it better than in-person
coaching?<o:p></o:p></span></div>
<div class="MsoNormal">
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<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Photographers and artists have a way to enter that master-apprentice
path online now that intrigues me. Take a few minutes to watch the video to see how
it works—or just to enjoy the great photography.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/BDL58aJSr28?feature=player_embedded' frameborder='0'></iframe></div>
<div class="separator" style="clear: both; text-align: center;">
http://www.youtube.com/watch?v=BDL58aJSr28</div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">I know some of you have been following the lengthy <a href="http://www.linkedin.com/groupItem?view=&gid=58441&type=member&item=5804261464583725059&goback=.nmp_*1_*1_*1_*1_*1_*1_*1_*1_*1_*1&trk=nmp_rec_act_group_discussion" target="_blank">ongoing conversation in the IABC group on LinkedIn </a>over the past couple of weeks. The master of
employee communication asked a simple question about “intellectual laziness” in
our field. Response has been passionate, disruptive, heartfelt, rowdy,
embracing—all positive lessons for people pushing into the master category
themselves and those just starting to explore.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Yet, as in all human communication, words sometimes fail us.
One person’s deep belief didn’t seem relevant in another person’s workplace as
we tried using words to describe our situations. Conversation spiraled in a
confusing direction. The truth is, we come at discussions like this one from
different worlds with different daily experiences even though we have similar
interests and skills in business communication. In this instance, what
qualified as intellectual laziness and what represented the right curiosity and
research? That answer isn’t the point of this commentary. The point is to
ponder whether multi-sensory exchanges of knowledge and insight might improve how we learn from masters, as in the mastery video. And also, can contextual exchanges that are
part of wearable computing help make our points?<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Just as the telegraph made the world smaller and television helped
us share a culture, wearable computing may be a turning point in how we learn
to better communicate at work by sitting side by side, so to speak, in the
meeting room with a master far away. Think it could happen? If not, just watch.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;"><span style="font-size: 15px;">* * * * *</span></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal" style="background: white;">
<b style="mso-bidi-font-weight: normal;"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Want Google Glass?</span></b><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;"> Give someone or yourself the adventure of testing
Google Glass. I have a couple of invites to become a Google Glass Explorer. <b style="mso-bidi-font-weight: normal;">Let me know by Dec. 20, 2014,</b> why you
want to be part of the beta testing and, in particular, how you would explore
using Glass at work. The rules are set by Google, not me, and they include your
having to purchase Glass at $1,500 plus tax and shipping. (I don’t work for
Google or get any remuneration at any time.) Also, </span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.5pt;">you must
be a US resident, at least 18 years old, and provide a US shipping address or
pick up Glass at a Google location in New York, San Francisco or Los Angeles.<o:p></o:p></span></div>
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Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-69484371009211101582013-11-22T16:04:00.001-06:002013-11-22T16:04:11.321-06:00Using Google Glass to measure internal communications in the age of context
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjF-SO3jmetHyjYeQrg3a3iqDn_5YCGTnXtLw624jMz-Rjqpg58VSpPi33pxdxeXNr8JSL5zfJYbf_Kf16KDp0Pv7NLXiAbFqqlWy2h3ZebWGUvJCfCAnQHfuWCvpbcSQMaAcekyUQpr4bz/s1600/Katie+with+glass.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjF-SO3jmetHyjYeQrg3a3iqDn_5YCGTnXtLw624jMz-Rjqpg58VSpPi33pxdxeXNr8JSL5zfJYbf_Kf16KDp0Pv7NLXiAbFqqlWy2h3ZebWGUvJCfCAnQHfuWCvpbcSQMaAcekyUQpr4bz/s1600/Katie+with+glass.jpg" /></a></div>
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<i style="mso-bidi-font-style: normal;"><span style="font-family: Arial;">By
guest blogger </span></i><i style="mso-bidi-font-style: normal;"><span style="font-family: Arial; mso-bidi-font-family: Calibri; mso-bidi-font-size: 15.0pt;">Katie
Delahaye Paine. Katie, a highly regarded communication measurement expert,
blogs regularly at</span></i><span style="font-family: Arial; mso-bidi-font-family: Calibri; mso-bidi-font-size: 15.0pt;"> <a href="http://www.painepublishing.com/measurement-in-the-age-of-context/">http://www.painepublishing.com/measurement-in-the-age-of-context/</a>.
<i style="mso-bidi-font-style: normal;">She recently had an opportunity to try Google
Glass and said “</i></span><i style="mso-bidi-font-style: normal;"><span style="color: #181717; font-family: Arial; mso-bidi-font-family: Times; mso-bidi-font-size: 15.0pt;">it took about 30 seconds using Google Glass to really grok what
they were talking about—in short, a world where companies, the government, your
computing device and the objects around you will ‘know’ you better than you
know yourself.”</span></i><i style="mso-bidi-font-style: normal;"><span style="font-family: Arial;"></span></i></div>
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<span style="font-family: Arial;">With luck and Glass, scenarios like the
following will never happen again: Years ago, when corporate video was all the
rage, a well-known research laboratory approached me to measure the success of
its internal communications. My contact was the person who was running the
corporate video program at the time and the real reason for the research was to
justify its cost. We proposed an employee survey to understand where they got
information, what they found most useful, and what communications mechanism
they preferred. We also asked the usual employee engagement questions like, how
committed you are to the organization? do you feel this is an organization you can
trust? And do you trust the information you are receiving?</span></div>
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<span style="font-family: Arial;">Just as we were fielding the survey,
the company announced that it was being restructured and put up for sale, so
naturally we were worried about our findings. The client decided to forge ahead
and when the results were in, they were surprisingly positive. They felt that,
under the circumstances, the company was doing as good a job as they could in
keeping them informed. However, when we got into the specifics of which types
of communications were most effective, it turns out that they HATED the video
program. Naturally the client was upset, so we dug into the data together. </span></div>
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<span style="font-family: Arial;">As it turns out the most negative
responses came from one department, which was comprised primarily of very highly
advanced programmers. The fact that they were not happy was obviously a big
deal. I reported my results to the client who responded: “Oh them. Those guys
are such nerds. They are so focused on their work and their computer screens
that they actually hooked up a ‘coffee cam,’ because god forbid they should
ever get up from their desks for a cup of coffee and find that the pot was
empty. Instead they checked the coffee cam and only left their desks when they
saw there was coffee there. “</span></div>
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<span style="font-family: Arial;">I pointed out that it was hardly
surprising, if they were that reluctant to leave their desk, that they would
enjoy being forced to walk all the way to the conference room to watch a video,
even if it was just a 3 minute walk. </span></div>
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<br /></div>
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<span style="font-family: Arial;">I see Google Glass as the ultimate
answer to that problem. </span></div>
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<span style="font-family: Arial;">Essentially with Glass, those
programmers would carry their computers with them wherever they go so they will
get information wherever they are, and whenever they want it. And, when
employees can chose the time and form of message delivery, employee
communications teams will know immediately which messages of all the myriad ones
they receive, they actually pay attention to, and which they ignore. With
metrics like that, all decisions will be based on data not on the internal
political clout of the requestor. </span></div>
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<br /></div>
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<span style="font-family: Arial;">Imagine a world without “how useful do
you find the newsletter” surveys. No more relying on employees reluctantly
filling out questionnaires about what they recall or feel. That world will be
populated with communications teams who will be able to measure what is most
effective at engaging employees and tailor delivery and content accordingly. </span></div>
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<br /></div>
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<span style="font-family: Arial;">But that’s just the first step.
Ultimately, however, it’s not about whether employees got your message. It’s
about whether that message yielded any benefit. The beauty of measurement in
the age of context is that you’ll be able to analyze how employees work, rank
them from most to least efficient or effective at any particular task, and then
correlate that data to their message consumption and engagement level. </span></div>
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<br /></div>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-63573554623891537002013-10-29T19:06:00.002-05:002013-10-29T19:06:33.090-05:00Augmented reality in my dreams
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1SN2VA7I7z_6YNodrQ2qGxePizCv-Il9q0GBQEjkERhpU0pP_-d3PGjcFcV-mkpIZ3OF7ktwJQJEBf4L-dXJPn5cYj1wK7zRzEI_e0MewAm-IpV_cE7ijIMuvm0tshf35ZmW4dKWVzW6D/s1600/8.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1SN2VA7I7z_6YNodrQ2qGxePizCv-Il9q0GBQEjkERhpU0pP_-d3PGjcFcV-mkpIZ3OF7ktwJQJEBf4L-dXJPn5cYj1wK7zRzEI_e0MewAm-IpV_cE7ijIMuvm0tshf35ZmW4dKWVzW6D/s1600/8.jpg" /></a></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Google Glass wormed its way into my dreams last night. Or,
at least something like Glass—a number counter in my field of vision. In my
dream, I was preparing to go out to dinner with my family, even as I was
thinking about all the things I had left undone. As one of my thoughts about a
particular To-Do task entered my conscious, the counter would visually count up
from 0 to 8 then back down to 4. That told me that I didn’t have to do that
task for up to eight more days, so I really didn’t need to start thinking about
it for four more days. Forget about it for now; go have a good dinner it seemed
to be telling me.</span></div>
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<br /></div>
<span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">Now if only I could stop dreaming about all the
things I need to be doing. Let my “spare brain” on a computer chip keep thoughts
about my tasks prioritized. In the light of day, it isn’t really such a far
stretch to imagine that kind of mind-to-machine power working with wearables listening to us talk about things we're doing.</span>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-64105109003503148672013-10-15T07:26:00.001-05:002013-10-15T07:32:06.705-05:00Pinpoint necessary data to appear right in front of your eyes<!--[if gte mso 9]><xml>
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<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">Your pocket isn’t convenient enough and data is
too monstrous to scan. Those are two reasons why Google Glass is “inevitable”
in the workplace, according to analytics author Chris Taylor, who blogs at
</span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;"><a href="http://successfulworkplace.com/2013/10/03/3-reasons-google-glass-is-inevitable/" target="_blank">Successful Workplace</a></span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">.</span></div>
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<br /></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">“</span><span style="background: white; color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 9.5pt;">It’s
only a matter of time before ‘line of sight’ becomes the primary place for
everything we care most about,” he writes. “It’s only logical that we’d put
what matters most in the place where we can digest and use it
immediately…continually in front of our eyes.”<o:p></o:p></span></div>
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<br /></div>
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<span style="background: white; color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 9.5pt;">The most immediate example he
uses in his blog is in the health care arena, also the topic of a <a href="http://gazefurther.blogspot.com/2013/08/google-glass-might-save-your-life.html" target="_blank">previous Gaze Further blog post</a>.<o:p></o:p></span></div>
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<span style="color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Besides
being visual and hands-free, wearable computing, Taylor points out, meets our</span><span style="color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 9.5pt;">
expectations of getting information we need or want anywhere, anytime. He says
that especially at work, a phone in your pocket isn’t convenient. Powerful
analytics provide the capability to deliver what matters most, rather than manually
scanning large amounts of information to glean important data. <o:p></o:p></span></div>
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<span style="color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Those views are through the eyes of a data
cruncher: Don’t give me too much information; give me what I need. And, don’t
make it so hard for me to get to. That sounds an awful lot like the feedback
employee communicators hear: There’s too much information for me to pay
attention to. And please deliver it by the channels that appeal to me.<o:p></o:p></span></div>
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<span style="color: black; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">How does it look through the eyes of a digital
creative agency? Purple, Rock, Scissors put together a demo about Glass in daily
life, including shopping, exercise, entertainment, instructions, and home
security—even how to find where you parked your car. This short video answers
the question: What can Glass do for you?<o:p></o:p></span></div>
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<iframe allowfullscreen='allowfullscreen' webkitallowfullscreen='webkitallowfullscreen' mozallowfullscreen='mozallowfullscreen' width='320' height='266' src='https://www.youtube.com/embed/qEFf86jgQRs?feature=player_embedded' frameborder='0'></iframe></div>
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<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;"><br /></span></div>
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<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">What would you want Glass to do for you as you
go through your day?</span></div>
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</div>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">You could ask how many employees so far
have viewed your morning post on the intranet and receive the count every
minute, five minutes, 30 minutes, or whatever you chose</span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">You would get a notification that you’ve
just typed “that” instead of “than”—something spell check didn’t catch but
Glass can see.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">You’re on a conference call with half a
dozen people from your company’s regional offices. You don’t know them that
well, so sometimes it’s hard to distinguish their voices and know who is
speaking when. Glass can flash the photo with the name and job role for each
individual each time he or she speaks.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">You could get a notice when someone
shares your Yammer or Facebook post on a particular topic, even as you are walking back to
the office with coffee in one hand and a donut in the other.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">Get the camera out of the way. As you interview
someone as part of your content creation, go ahead and get photos at the same
time while the individual is relaxed and conversational. For that matter, leave
the tape recorder behind if you are still using one.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">Wondering if your favorite user
experience analyst is in one of the pods on the collaboration floor? If so, please provide visual instructions through the maze of modules to find her.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">As you’re making a presentation to your
professional association peers and you mention a book title, the author’s name
appears in your line of sight just to make sure you remember it.</span></li>
</ul>
<ul>
<li><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">While you’re driving home and wondering
if you really need to stop by the dry cleaners, too tired to remember what’s on
your calendar for tomorrow, you can ask out loud and get an answer as to whether you need to wear a suit
tomorrow because of any high-level meeting.</span></li>
</ul>
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<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">I’ll be thinking about it over the next few days. You think,
too, and share your ideas. What would be totally awesome for Glass to do for
you? Glass is in development stage, and Google wants input on ways people would
really use it as part of their workday. </span><br />
<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;"><br /></span>
<span class="Apple-style-span" style="font-family: Arial; font-size: x-small;">(Reminder: I do not work for Google or
receive anything from the company, not even a free T-shirt.)</span></div>
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<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-82076505847110228722013-10-04T10:25:00.000-05:002013-10-05T08:22:17.127-05:00“Active shooter”: Communicating more than a breaking news statement <!--[if gte mso 9]><xml>
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<span class="Apple-style-span" style="font-family: Arial;"><span class="Apple-style-span" style="font-size: 15px;"><br /></span></span></div>
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<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEivxz2a2OquU0br5Y-UFIrPWM5rJWRpTf9U5N_Yuhq_1AdZnoV8BEA90miZ2KTI6E-eN_PxjvRD_QCSJWVuMtr6dGRiu-xc2MG_i0jEl1NNJddbELE0r_-QiqkE4fcm9ULVBUYErCdaMCgY/s1600/breaking+news.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="283" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEivxz2a2OquU0br5Y-UFIrPWM5rJWRpTf9U5N_Yuhq_1AdZnoV8BEA90miZ2KTI6E-eN_PxjvRD_QCSJWVuMtr6dGRiu-xc2MG_i0jEl1NNJddbELE0r_-QiqkE4fcm9ULVBUYErCdaMCgY/s320/breaking+news.jpg" width="320" /></a></div>
<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">“Active shooter.” That’s what an email sent to people on
Capitol Hill said, or so the mass media first announced about reported gunfire
yesterday. “Active shooting” might have been a better term we know now. “Active
shooter” has quickly entered the vernacular as a crazed gunman in a place of
business, a school, or a shopping mall. This time, though, shots came from
police who, it seems now, may have been appropriately responding to a 2-ton
bullet on gasoline-powered wheels—an automobile.</span><br />
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Again as a news consumer, I have read that the second
message, “All clear,” flashed on video screens in federal government buildings about
an hour later. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Active shooter. All clear. In this instance, those two
phrases may have been sufficient communication, because the tragedy didn’t
escalate to involve bystanders. But for corporate communicators who practice
crisis exercises, perhaps this is a timely opportunity to ask, What if? <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">What if an active shooter in the workplace threatens the
lives of employees? And what if that shooter is going office to office or floor
to floor, outside the scope of surveillance cameras? If Google Glass were
prevalent in that workplace, in even its current beta format, wearers could
capture and feed a visual report to help responding officers assess the
situation and secure employees from harm.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">In addition, crisis teams could deliver instructions through
Glass to people who most need to know what to do next. Notifications, updates,
information cards—those are the kinds of terms we use to define succinct messages
delivered by Glass. What general, quick messages can we script in advance so they are ready to adapt to a
specific situation if needed? What if communication to a Glass wearer
could unobtrusively provide instructions in how to respond to an active
shooter?<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">What if we help shape the development of wearable computing
to take advantage of built-in sensors to better handle crisis incidents. In the
case of a shopping mall shooting, for example, sensors in wearable computers
could pinpoint where innocent shoppers are hiding, and whether they are imminently
threatened. Officials could give specific directions for taking cover. If the
situation allowed escape, a map could appear in peoples' line of sight with arrows
pointing the route to safety.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Much Google Glass hype seems to revolve around extreme
sports videos and unposed baby smiles. Glass for crisis situations may be
gloomy by comparison, but it’s worth thinking about to be well prepared.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-69909340005483668352013-09-16T12:00:00.000-05:002013-11-17T19:21:38.983-06:00Name that tune on Google Glass<!--[if gte mso 9]><xml>
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<span class="Apple-style-span" style="font-family: Arial;"><span class="Apple-style-span" style="font-size: 15px;"><br /></span></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">Google Glass has a new trick, and it has turned into a game
for me—name that tune. It’s simple. Ask Glass to identify the song you are
listening to right now.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Yes, Glass can name the tune and artist <i style="mso-bidi-font-style: normal;">and</i> display the cover art often in four seconds or less. Sometimes,
obscure songs take a few seconds longer, but those are the ones you could never come up with yourself at all. It’s impressive. The technology is Google’s Sound Search,
an Android offering that recognizes music playing around you. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">After the novelty wears off from asking Glass to listen to
the music, what’s left? A deeper appreciation of contextual sensors. Cell
phones have taught us that computers we carry around with us at all times can
sense our location. Embedded GPS tells us where a photo was taken, which
direction to head for a burger, and how to avoid traffic.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Glass will build on that concept with not only the ability
to listen but also to see your surroundings from your point of view, knowing
exactly where you are. It’s that complete context that will bring us a whole
new level of computing power. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Wow. Whoa. That’s a lot to get our heads around, considering
how easy it is to wrap Google Glass itself around our heads with a powerful
computing device resting at eye level.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<table cellpadding="0" cellspacing="0" class="tr-caption-container" style="float: left; margin-right: 1em; text-align: left;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGhdxBdr2bwpbE2yeX-3953s14H7GUcfxrdirC8KoQufUP3f17d3A07pqkY2WS_egbsmif8O_b7_zk2PKaXj9uNUFXDp21jN55MGGKNogXHB-Tdd0bvrke6bZE0clq9_lA9iM4BLRggFbq/s1600/glass+at+work.jpg" imageanchor="1" style="clear: left; margin-bottom: 1em; margin-left: auto; margin-right: auto;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGhdxBdr2bwpbE2yeX-3953s14H7GUcfxrdirC8KoQufUP3f17d3A07pqkY2WS_egbsmif8O_b7_zk2PKaXj9uNUFXDp21jN55MGGKNogXHB-Tdd0bvrke6bZE0clq9_lA9iM4BLRggFbq/s1600/glass+at+work.jpg" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Thanks, VentureBeat, for showing Glass at work</td></tr>
</tbody></table>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Since the point of this blog is to consider how wearable
computing like Glass will change the workplace and the way employees
communicate in it, it’s an exciting time to just imagine what that might mean.
Could Glass hear a conversation with a customer and offer prompts or reminders
about a product feature for a salesperson to mention right then? Might Glass
recommend someone who could answer a question that two people are discussing?
Imagine an audio and visual roadmap that guides you through a cubicle maze,
where everything appears the same to you, so you quickly reach the exact spot
you will find the person you’re looking for.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Listing possibilities…this could go on all day, and we still
wouldn’t think of them all or the long-term, valuable ones, for that matter. We have an early opportunity to start shaping wearable computing uses. Think
how can it be developed at your company so that it contributes to the way
employees understand company goals and news, work with colleagues toward
innovation, and celebrate how the work they do each day contributes to success.
Let’s name that tune.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;"><br /></span></div>
<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com1tag:blogger.com,1999:blog-1485066507481118626.post-43474706124244891242013-09-13T10:30:00.000-05:002013-09-13T10:30:30.854-05:00Your company may equip you with Google Glass for your job
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<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">Business use for Google Glass—as opposed to personal
perspective video of sporting events or your baby’s first steps—is gaining
momentum. Google even held an </span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;"><a href="http://qz.com/119692/the-real-plan-for-google-glass-may-be-to-sell-it-to-businesses-not-consumers/">event
for interested businesses</a></span><span class="Apple-style-span" style="font-family: Arial; font-size: 15px;"> recently, recognizing that manufacturers like the
idea of Glass for inventory programs. Glass could easily read serial numbers or
barcodes with the eyeglass camera on an employee’s face, and that data could go
directly to a central computer to monitor stock of just about any kind of
product.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Hospitals are interested as well, not only to keep track of
medicines, but also to aid in on-the-spot training, to send urgent
notifications to staff, and for physicians physically present or at a distance
to participate <a href="http://gazefurther.blogspot.com/2013/08/google-glass-might-save-your-life.html">in
surgery and care</a>. Information, instruction, or notification pops into the
field of vision of the Glass wearers, even as their hands are free to continue
their work. It’s a new playing field for creative people, who are suggesting
and developing apps, called Glassware. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkBWJ8U41xLp-sTlpnOs895mslwBPhbF0Yc8R9jaP_4q2gb38Qr-VAqLB7KRdeuXwHVGDm7HVoIEAvM_9sUTeqVYNtjamN5s8DwoWRflU58IjqerREpHsfKIZ6wzv9tuQGZ9jKT9l97qIH/s1600/fidelity+glass+crop.png" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="184" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkBWJ8U41xLp-sTlpnOs895mslwBPhbF0Yc8R9jaP_4q2gb38Qr-VAqLB7KRdeuXwHVGDm7HVoIEAvM_9sUTeqVYNtjamN5s8DwoWRflU58IjqerREpHsfKIZ6wzv9tuQGZ9jKT9l97qIH/s320/fidelity+glass+crop.png" width="320" /></a><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Fidelity Investments has already jumped in. It has developed
an app for its customers who wear Glass—granted, a limited group—to monitor the
stock market in their field of vision as they go through their day. Do <a href="http://www.youtube.com/watch?v=qylxsGdVbJE">watch the
video from Fidelity Labs</a> that previews what it sees in your near future. And
then watch it again, paying attention to the voice interactions and Glass
notifications. Visually, it’s stunning, revealing to all corporate
communication professionals what Glass-type technology can bring to our craft. <o:p></o:p></span></div>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: Arial;"><span class="Apple-style-span" style="font-size: 15px;"><br /></span></span></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">For workers always on the go, or hands-on something other
than a keyboard, Glass offers completely new employee communication
opportunities—especially if companies bring in Glass for other purposes, and
employees become used to its features and delivery of content. Tool use does
progress. Do you remember email before anyone was doing email newsletters?<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-50254761734262927812013-09-09T13:00:00.000-05:002013-09-09T13:00:00.174-05:003 ways to improve content creation with Google Glass
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">1.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">That’s right. They’re blank—for you to fill in. Haven’t
given much thought to how Google Glass can make any difference? Kristin Bassett
has.</span></div>
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<li>Expedite research.</li>
<li>Make tasks easier.</li>
<li>Skip unnecessary processes.</li>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Bassett works as a marketing content specialist at a tech
startup, and for fun, she is editorial director for BeautyXpose.com.<span style="mso-spacerun: yes;"> </span>Either place, she’s surrounded by blogs
and videos and technology—and now she’s testing Google Glass. <o:p></o:p></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjhgBaUfUBO8eMToxBzigc-2r1QhH1sejAoIFgyHyX6PezzkjLO55J8BljI8tAUVEMNt-TAKEH4DvI32UlWosxIdnEb2KoQ2fxL-vuACPI6i-M3IBWRar25fJBoCoASqscV4cxQF3vILf1z/s1600/kristin+Bassett.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjhgBaUfUBO8eMToxBzigc-2r1QhH1sejAoIFgyHyX6PezzkjLO55J8BljI8tAUVEMNt-TAKEH4DvI32UlWosxIdnEb2KoQ2fxL-vuACPI6i-M3IBWRar25fJBoCoASqscV4cxQF3vILf1z/s200/kristin+Bassett.jpg" width="131" /></a></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">“We’re working to come up with some great plans for how we
can utilize and leverage the Google Glass to create new content and expedite
our content creation for the marketing department,” <a href="http://glassstories.com/kristin-bassett/">she said</a> about her tech
startup role. <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">“Currently, it takes a lot of effort to make videos about
what our CEO thinks,” she explained, something marketers and communicators can
identify with. Glass may become an effective way to videotape a conversation, as
the interviewer/wearer can maintain eye contact with the CEO throughout—one on one, not one in front of
an interviewer, a camera operator, and technicians. <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Yet it’s not only streamlining CEO interaction that has Bassett
thinking. Could Glass help with efforts to get content from people that can be used
as blog posts? “We see it being easier to sit down with them and just have them
talk to us and just report it, without having to have someone come in and set
up video cameras.”<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">It just might work there, because the company’s CEO is the
one who suggested the idea for applying for the #ifihadglass program in the
first place. “Our CEO had sent out an email when the Glass Explorer program had
launched. He said, hey everyone, I think this is an awesome program. I think
everyone should enter. If anyone gets picked, the company will pay for it. You
just have to bring it in so everyone can play with it, because we want to see
it,” Bassett recalled. And, yes, everyone wants to try it out. “I’m much more
popular now at the office,” she joked.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Outside of work, Bassett has used Glass for sending a quick
email to friends. She’s also hopeful it will help her develop video blogging—vlogging—for
her “for fun” work on BeautyXpose.com.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">“Right now a lot of our entries are written. Photography and
videography just take up so much time normally. Having this Glass on makes it
much easier to record videos than it has ever been before. I think that will
help us ramp that up,” she said.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Go ahead—tell us the three ways you would want to use Glass
for content creation.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">1.</span></div>
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<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-15209692788591944732013-09-04T18:10:00.000-05:002013-09-04T18:11:28.687-05:00What problem are we trying to solve with Google Glass?“I’m paid to think deeply,” said Thad Starner, a founder and director of the Contextual Computing Group at Georgia Tech and <a href="http://www.singularityweblog.com/thad-starner-google-glass-augmented-reality/">credited with coining the term “augmented reality.”</a> He thinks deeply at a computer screen mostly, often writing code or programming, and he works hard at controlling his attention.<br />
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You might think he would be annoyed by the notifications that pop into his view on Google Glass. In fact, he appreciates them. As a pioneer in wearable computing, he welcomes how it changes the way he can interact with the world without having to keep checking his phone.</div>
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Glass offers <a href="https://www.youtube.com/watch?feature=player_embedded&v=LZ7YFFKpdaw">what he calls micro interactions</a>. He likens it to the dashboard of the car you are driving. You can look down for brief moments without careening off the road.</div>
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There are a lot of reasons why he calls this “revolutionary,” but he also astutely notes that we can’t know how Glass is going to be used just yet. “Our perceptions of what you are going to be using it for are probably wrong—until you get to something in your everyday life, actually get to a stage you can experience it and you understand the problem you are trying to solve.”</div>
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Does that seem backwards? In a sense, perhaps. But thousands of testers are determining what in their lives need solving and seeing if Glass can do it. And to that end, Gaze Further will continue to explore wearable computing at work, particularly how communication professionals can employ Glass for the benefit of people interacting at work.</div>
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Starner thinks one answer to the question, what problem are we trying to solve with Google Glass, lies in reducing the time between your intention to do or see or think something and the actual action. Glass can offer split-second notification. “The time between my first thought of wanting information and having it in my eyeballs,” he said, “is a few seconds.” </div>
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Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-80706970313609798912013-08-26T19:37:00.001-05:002013-08-26T19:59:01.447-05:00Google Glass might save your life<style>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Health care and emergency medicine are topping the list of ways
people hope to improve their work with Google Glass. </span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Imagine an emergency medical professional arriving on the
scene of a terrible car accident. He’s running, lugging equipment, assessing
the crisis to get to injured passengers. Without interrupting his standard and
precise routine, he’s already sending images to emergency doctors and hospital
staff. Based on that sharing of information, he can listen to a physician—located
just about anywhere—talk him through any sensitive care procedures appropriate for
that moment. The emergency medical professional never has to pick up a camera
or put a phone to his ear. His hands are free to save lives. As this is going
on, nurses and emergency room staff get notification to prepare for a patient
to arrive by ambulance, with a clear understanding of the patient’s condition.</span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Even for more routine medical care, not a crash scene,
doctors are testing ways to improve patient care with Google Glass, and
specialized </span><a href="http://gigaom.com/2013/07/26/why-surgeons-are-a-key-target-for-some-google-glass-app-developers/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+OmMalik+%28GigaOM:+Tech%29"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">apps are
in development for physicians</span></a><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">. Doctors capturing images and
sharing information? How could that possibly comply with strict HIPAA laws
around health information privacy? </span><a href="http://rgrosssz.wordpress.com/2013/06/20/ok-glass-pass-me-the-scalpel-please-googleglass-during-surgery/"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">One
physician who used Google Glass during actual surgery</span></a><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;"> got
consent first, and then, while wearing Glass, he gave full attention to his
patient and the procedure. He proved that live monitoring could be done. “</span><span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;">Specifically for surgery, this could allow
better intra-operative consultations, surgical mentoring and potential remote
medical education, in a very simple way,” the surgeon explained. He did it
without showing the patient’s face or revealing personal health information.
(And, software developers are tackling the privacy issue to take away that
problem in the future).</span></div>
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<span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;">Forget
the ER or OR. How can Glass help a person on the street? An </span><a href="http://medbonsai.wordpress.com/2013/07/06/cprglass-the-app-that-can-help-you-save-a-life/"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;">app in development</span></a><span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;"> would talk you through CPR if you find yourself in a situation
to help someone having a heart attack. The technology of Glass with interactive
instruction seems almost too easy. Glass’s camera would detect the strength of
the person’s pulse. Then music would start—“Staying Alive,” which offers
exactly the right pace for chest compression. The gyroscope in Glass would determine
whether compressions are adequate. While all this is going on, Glass would call
911 for you with your GPS location and also send a message to the nearest
hospital to be prepared.</span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsj2yfV1B7UdI0JAh_cUSrxcqRrr864sqBAJPUIMPJXaC2ujQY_alo_tUi2_V4r5623cbMkLdhM_yRcE-8iH_VG4b3KAu2Tzjx0AYC1B8kjJIfU9QxOZuI3-LCRfpsGqobs8oS4gzBrfSK/s1600/CPR+Glass+image.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="226" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhsj2yfV1B7UdI0JAh_cUSrxcqRrr864sqBAJPUIMPJXaC2ujQY_alo_tUi2_V4r5623cbMkLdhM_yRcE-8iH_VG4b3KAu2Tzjx0AYC1B8kjJIfU9QxOZuI3-LCRfpsGqobs8oS4gzBrfSK/s400/CPR+Glass+image.jpg" width="400" /></a></div>
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<span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;">That’s
impressive, but that’s not all. Glass could live-stream the resuscitation effort
to medical professionals from the point of view of the person administering
CPR, and they could </span><a href="http://www.arkansasbusiness.com/article/93733/arkansans-look-through-google-glass-see-the-future?page=1"><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;">provide that person coaching</span></a><span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt;"> and direction until help arrives. </span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">And then, it’s only a matter of time perhaps before
all hospital staff would be wearing Glass, too, for information exchange and
notification. </span><span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">For the rest of us, doing perhaps less intense
daily work, we can consider that</span><span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"> the s</span><span style="color: #0e0e0e; font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Century Schoolbook"; mso-bidi-font-size: 19.0pt; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">ame technology that makes such a difference at a
hospital will be in our own hands</span><span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"> at minimal cost. What will you do with Google Glass at work? </span><br />
<span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 10.0pt; mso-bidi-theme-font: minor-bidi; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;"> </span>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-57463775112608939622013-08-16T08:06:00.000-05:002013-08-16T08:12:50.975-05:00Will employers say, “OK, Glass”?<style>
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<br />
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">People exploring ways to use Google Glass have to face the
question: Can I use it at work? Companies big enough to have codified their HR
policies or industries with privacy regulations are having to ask the other
side of the question: Should Glass be allowed in the workplace?</span></div>
<div class="MsoNormal">
<br /></div>
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Clay R. went straight to the human resources department at
his company the first day he had Glass. He wanted to let HR know he had them
and warn them that some of his coworkers might complain. “Their response was,
‘Why would anyone complain about THAT? It’s so cool!!!’ And then they all
wanted to try it.”</span>
<br />
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Homer G. asked and received permission from the legal
department where he works to wear Glass around the office on the basis that
there is no policy to prevent people from carrying cell phones around the
office. However, he had to agree not to record any meetings. The company
actually has legal policies in place that prohibit recording devices in
meetings.</span></div>
<div class="MsoNormal" style="tab-stops: 123.35pt;">
<br /></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNNNAkTetgjJxuKlLf86BK0hBn1SCLbgahIele-2N10nObX8rYXuN4oacV46w2nm1A0EHFb2xcveEEkYBqOzq7Y11i6e9VAJr3li9Cr2B8ATJomF9A80WtE5UCflwUgoFoRecn5RRpyvY5/s1600/warning+fall+tight.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiNNNAkTetgjJxuKlLf86BK0hBn1SCLbgahIele-2N10nObX8rYXuN4oacV46w2nm1A0EHFb2xcveEEkYBqOzq7Y11i6e9VAJr3li9Cr2B8ATJomF9A80WtE5UCflwUgoFoRecn5RRpyvY5/s1600/warning+fall+tight.jpg" /></a></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Nick S. actually wrote out a six-page document to address
each privacy concern he thought HR might have to his wearing Glass at work. “In
the end, they stated it wasn’t the privacy issue. It was the unknown liability
if I were to fall down a flight of stairs while using it.”</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">So consider these lessons:</span></div>
<span style="font-family: "Courier New"; font-size: 11.0pt; mso-bidi-font-family: "Courier New"; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Ask first.</span><span style="font-family: "Courier New"; font-size: 11.0pt; mso-bidi-font-family: "Courier New"; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;"> </span></span><br />
<span style="font-family: "Courier New"; font-size: 11.0pt; mso-bidi-font-family: "Courier New"; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Share
coolness. </span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;"></span><span style="font-family: "Courier New"; font-size: 11.0pt; mso-bidi-font-family: "Courier New"; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;"> </span></span><br />
<span style="font-family: "Courier New"; font-size: 11.0pt; mso-bidi-font-family: "Courier New"; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Follow
rules. </span><br />
<span style="font-family: "Courier New"; font-size: 11.0pt; mso-bidi-font-family: "Courier New"; mso-bidi-font-size: 10.0pt; mso-fareast-font-family: "Courier New";"><span style="mso-list: Ignore;">o<span style="font: 7.0pt "Times New Roman";"> </span></span></span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Don’t
fall. </span><br />
<br />
<br />
<br />
<br />
<br />
<br />
<b>You can get GAZE FURTHER directly to Glass by subscribing at <a href="http://www.simplewing.com/channel/736003" target="_blank">SimpleWing</a></b>.<br />
<br />
<br />Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-47867993893174941732013-08-11T17:18:00.003-05:002013-08-11T18:13:23.590-05:00See what it does, then put it to work<div class="MsoNormal">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgV0nI-wdBsuPHUBITWy1aFgfDIP6fOZmV4EHh0sFHCgcqiDiIoer8cjElp69oVQ3Pt9z88NCBZKRz3d3D9c2i-6U-jvUWnK69DFs2ZI677eSlo7fUtYIusjhZPgmIDrJMAS9dPuEpB-0_c/s1600/peacock+eye.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="364" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgV0nI-wdBsuPHUBITWy1aFgfDIP6fOZmV4EHh0sFHCgcqiDiIoer8cjElp69oVQ3Pt9z88NCBZKRz3d3D9c2i-6U-jvUWnK69DFs2ZI677eSlo7fUtYIusjhZPgmIDrJMAS9dPuEpB-0_c/s640/peacock+eye.jpg" width="640" /></a><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Let’s be honest. Not all the buzz about Google Glass is
good. That camera above the right eye—that’s just weird. “Can you really X-ray
my purse?”<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">The reality is that Glass is monumentally less damaging to
privacy than most smartphones at this point. People, though, are used to phones
with cameras, while this—it’s an invasion of privacy.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">Chris F. was told Glass wasn’t allowed when he entered a
store in downtown Grand Rapids. “The kid working there seemed really surprised
and super nervous about telling me they were not allowed,” he said.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">With edginess like that, it’s time to explain. “After
showing him that he could clearly see if I was recording by looking at the
[eyepiece] prism, he dropped the subject and we continued on with our
business.”<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">A restaurant manager asked Brian K. to take off his Glass.
Brian pushed back: “I asked if she could disable the security cameras while I
was in there, as it only seemed fair. She told me that turning off her cameras
wasn’t an option she wanted to discuss.”<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">He switched his approach to one of informing and offered to
show her everything that Glass could do besides video, even attracting people
who may be in the neighborhood near her restaurant. “She was amazed,” Brian
reported. “I think I am now her favorite customer.” <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">It wasn’t just a place of business but his own employer
where Jared H. faced apprehension. “Some co-workers tried to prevent me from
wearing them at work altogether. Luckily, one of my co-workers took up the
cause and politely explained they were no different than a smartphone, and
smartphones were perfectly fine to have at the office,” he recounted. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
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<div class="MsoNormal">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.0pt;">It’s logical that people who have seen impressive photos and
video taken with Glass could think that’s what it exists to do: video
surveillance. Right now, one by one, Glass wearers are disproving that concern.
Next step: Make it easy to share information at work with wearable computing.
That will really catch people’s attention about Glass on the job.<o:p></o:p></span></div>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-55696705849924094302013-07-27T14:03:00.000-05:002013-08-04T11:14:15.360-05:00Where do I go next?<!--[if gte mso 9]><xml>
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<br />
<div class="MsoNormal">
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1GiEjWFIWb1Eu0b1mlLc1LbHd7_sRe1O2UGfgLD5phb91ZiJTv27iAUahz3tH2EPebN-n6X6yJ9bZNY2pJ0ub88Jv8E0WBG9EvjzxAzaCvSjbSI_ZrbbkPYA8bEoxOJkB0ocb_5wvkgRL/s1600/question.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" height="296" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1GiEjWFIWb1Eu0b1mlLc1LbHd7_sRe1O2UGfgLD5phb91ZiJTv27iAUahz3tH2EPebN-n6X6yJ9bZNY2pJ0ub88Jv8E0WBG9EvjzxAzaCvSjbSI_ZrbbkPYA8bEoxOJkB0ocb_5wvkgRL/s320/question.jpg" width="320" /></a></div>
<span class="Apple-style-span" style="font-family: Arial;">There are days I’m
practically running from one conference room to another. I can envision this
conversation:<span style="font-family: Arial;"> </span></span><br />
<br />
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">“OK, Glass. Remind me, where
is my next meeting?”<o:p></o:p> </span></span><br />
<br />
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">“The
main conference room, 3<sup>rd</sup> floor.”</span></span><br />
<br />
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">“Who will be there?”<o:p></o:p> </span></span></div>
<div class="MsoNormal">
<br />
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">“Jason
Oliver, Heather Garcia, Al Singh, Mary Brownwood, and Lewis Kim.”<o:p></o:p></span></span><span style="font-family: Arial;"> </span><br />
<br />
<span style="font-family: Arial;">“What department is Jason
in?”<o:p></o:p></span><span class="Apple-style-span" style="font-family: Arial;"></span><span style="font-family: Arial;"> </span><br />
<br />
<span style="font-family: Arial;">“He
is the network operations manager.”<o:p></o:p></span><span style="font-family: Arial;"> </span><br />
<br />
<span style="font-family: Arial;">Sure, I could juggle my
iPhone as I hurry along, look up my calendar entry to find the location, click
through to see who else is on the meeting invitation, and then search the
people directory to find out who Jason is. Siri isn't quite up to this task yet, though she knows your location already and learns about you over time to better answer questions.<o:p></o:p></span>
</div>
<span class="Apple-style-span" style="font-family: Arial;"></span><br />
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">For Glass, the pieces are falling in place now for this kind of conversational search,
especially <a href="http://searchengineland.com/googles-impressive-conversational-search-goes-live-on-chrome-160445">the
search capability to build on a previous question.</a><o:p></o:p></span></span></div>
<span class="Apple-style-span" style="font-family: Arial;">
</span>
<br />
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: Arial;"><br /></span></div>
<span class="Apple-style-span" style="font-family: Arial;">
</span>
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">Without conversational
search, the way the questions thread together, I would need to restate elements
in each subsequent question:<o:p></o:p></span></span></div>
<span class="Apple-style-span" style="font-family: Arial;">
<div class="MsoNormal">
<span style="font-family: Arial;">“Where is my 3 o’clock
meeting?”<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial;">“Who is attending my 3 o’clock
meeting?”<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial;">“Where does Jason Oliver
work?<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: Arial;">My simple scenario illustrates
how your device can understand what you are talking about—not just
what you are saying—to connect facts. It might work for me if I used Google
Calendar. I don’t. My day is logged in my employer’s enterprise system. It’s
out of the reach of the “knowledge graph” that connects data for questions and
follow-up questions for Google. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
</span><span class="Apple-style-span" style="font-family: Arial;">There are <a href="https://www.youtube.com/watch?v=I_YbkuFF1PQ">still some quirks</a>, so while it is fun to test it out now, at some point you’ll find you have to revert to the old-fashioned way of search—keyboard input and reading the screen. </span><br />
<span class="Apple-style-span" style="font-family: Arial;"></span><br />
<div class="MsoNormal">
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">Still, I can already use
voice search and hear or see results returned. If you
go to Google using Chrome on your desktop or have the Google search app on your phone, just click on the microphone icon to ask a
question. Try something simple: Is it going to rain? I bet you’ll smile at the
spoken and visual answer, especially considering you didn’t ask a precise
question but a conversational question. </span></span><span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;"> </span></span><br />
<br />
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">I face another obstacle—my
name. I have yet to ask anything that includes my name and have Google return a
correct result. As you are asking Google a question, you see the letters and
words onscreen as it hears you. My question seems simple: Who is Sheri Rosen? But
Google hears: cherry rose, sherry resins, Jerry Rosen, Sharon Reisman, shee RI
rose, Sherri Rose in, and if I’m lucky, Sherry Rosen. But there are a lot of
Sherry Rosens out there, and not one of them is me. It’s only worse when I try
to spell a word or name, because Google tries to prefill and guess what it
thinks I really meant and always gets it wrong. I must have tried this
self-search a couple of dozen times, on Glass, smartphone and desktop, even
expanding the question with a descriptive hint, like “in Texas” or “employee
communication,” and never once gotten a correct return. I suppose I need
someone to start a Wikipedia entry on me. <o:p></o:p> </span></span><br />
<br />
<span class="Apple-style-span" style="font-family: Arial;"><span style="font-family: Arial;">Nonetheless, in the spirit
of gazing further, I’m hopeful we will soon get past obstacles like
spoken name recognition and <a href="http://en.wikipedia.org/wiki/Closed_platform">walled gardens</a>.
Actively participating in the discussion now will help shape the future as we
envision it. In my mind, it’s a short leap from voice search to
when-I-ask-for-it information and education for a company’s employees.<o:p></o:p></span></span></div>
<span class="Apple-style-span" style="font-family: Arial;">
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<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-77703581946481315352013-07-23T17:33:00.000-05:002013-08-04T11:13:43.274-05:00Glass under the X-ray<!--[if gte mso 9]><xml>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3X6vX0bModG5wyKt65W3NpRXII5cDxYznSIKY_MkaD1RXerGZDKPfgiXv0U4Wsk43WOX1vQVRx_iD1eszQflHyXR0jRBkalWMMzb5FQYkOxk2sYPYxnUWCwCpPxIigPY4x4DwDR6YC9LV/s1600/airport.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="212" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3X6vX0bModG5wyKt65W3NpRXII5cDxYznSIKY_MkaD1RXerGZDKPfgiXv0U4Wsk43WOX1vQVRx_iD1eszQflHyXR0jRBkalWMMzb5FQYkOxk2sYPYxnUWCwCpPxIigPY4x4DwDR6YC9LV/s320/airport.jpg" width="320" /></a></div>
<br />
<span class="Apple-style-span" style="font-family: Arial; font-size: 15px;">The first time I heard of two
Goggle Glass wearers randomly crossing paths was in a busy airport (aside from
Google offices, of course). I guess that means there is some sort of critical
mass in airports. When I first started wearing Glass, I wondered if airport
security would be a problem.</span></div>
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<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">I'd made a point to ask
several Glass wearers if they had any trouble getting through airport security.
Everyone said no. After some experience, I concur. It’s not a problem getting
through security, yet it does put the wearer in position to explain exactly
what Glass is. <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">I confidently moved to the
X-ray cylinder the first time I wore Glass for a flight. The TSA agent
monitoring the queue asked what I was wearing as he looked straight at my
eyebrow. "It's Google Glass,” I said.<o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">"Is it a computer?"
he asked. I had to stop and think about that for a second. For me at that
moment it wasn't much more than a camera. I was having trouble getting
connections set up for other functionality. "Yes, sort of, but its
not working now, because..." I was pretty sure he didn't want to hear
about tethering and personal hotspots, which at that point I hadn’t mastered. Before
I could finish my thought, he said, "It's going to have to go back through
the line. All electronics are scanned." OK. Easy enough. I'm still sort of
wondering. Is Glass a computer? I get the concept of wearable computing, but at
this point, one could make the argument that this a gadget rather than a
computer. <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">Another time through airport
security, I was stopped at the same point, coming out of the X-ray cylinder.
This time, my quick response was, “It’s like a fancy Bluetooth headset.” He
asked me to take it off, and he took to his team back at the scanner looking at
carry-on bags and shoes. He asked if anyone had seen anything like it. One agent
spoke up, “Is that Google Glass?” Once the others heard a coworker identify it,
they seem less concerned. <o:p></o:p></span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">The reason I wanted to be
part of the Google Glass Explorer program was exactly that: how do you explain
Glass to people. In particular, how do you explain this new technology to
employees of a company? Sighting of Glass in an airport is still rare, I
suspect, but because of the work they are doing, agents could benefit from
job-related information to be able to identify it and know what to do when they
see it. (And Glass wearers should know to treat Glass like the laptop and put
it in a bin for inspection.)<o:p></o:p></span></div>
<!--EndFragment-->Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-11926807301641719792013-07-13T12:46:00.002-05:002013-08-04T10:54:00.715-05:00A new meaning for "eyewitness news"<style>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgM5Bq_X191IX2gOeEUSVk4rr38lcXUD2aQMWKyvxEvAKcObdl3G5MEH_UqdwgoMS9BGTUhhPJkIY3AuKfrwdTF7XcWuSm0YuwqgXT7eGIoPpNHoE-0WzMYHMXwh0iCMzDKnQeMQI4GMNOp/s1600/lestweforget.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="178" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgM5Bq_X191IX2gOeEUSVk4rr38lcXUD2aQMWKyvxEvAKcObdl3G5MEH_UqdwgoMS9BGTUhhPJkIY3AuKfrwdTF7XcWuSm0YuwqgXT7eGIoPpNHoE-0WzMYHMXwh0iCMzDKnQeMQI4GMNOp/s320/lestweforget.jpg" width="320" /></a></div>
<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">Hands-free reporting will be
one of the most important innovations in journalism. Wearable computers will
let reporters instantly create and share the news through their own eyes, in the opinion of broadcaster and instructor Sarah Hill. </span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">She envisions <a href="http://thenextweb.com/google/2013/07/13/how-google-glass-can-evolve-as-a-tool-for-journalists/?awesm=tnw.to_e0ZvX&utm_medium=Spreadus&utm_source=Twitter&utm_campaign=social+media" target="_blank">how Google Glass can evolve as a tool for journalists</a> who currently depend on computers, phones and broadcast equipment in</span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">
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div.Section1
{page:Section1;} </style><span style="font-family: Arial; font-size: 11.0pt; mso-ansi-language: EN-US; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt; mso-fareast-font-family: Cambria; mso-fareast-language: EN-US; mso-fareast-theme-font: minor-latin;">the field—all intrusive</span>. She foresees Glass replacing the satellite truck, even the notepad and pencil. We’re not quite there yet, though she offers
plausible suggestions for further development of Glassware to make it possible. </span></div>
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<span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Helvetica; mso-bidi-font-size: 13.0pt;">No need to wait. She's found practical
applications already in her job as chief digital storyteller for Veterans United Home
Loans. For example, she wore Google Glass at a Memorial Day event so </span><span style="color: #333333; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.5pt;">veterans
who were too sick to travel got a first-person experience of the sights and
sounds. The veterans saw what she saw when they joined a Google Hangout. Typically in a Hangout, the camera on the connected computer or phone is capturing the image of the Hangout participant. All the people hanging out can see each other as part of the conversation. But Glass captures on video what the wearer is seeing, not the wearer's face. It's broadcasting</span><span style="color: #333333; font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 10.5pt;"> “<a href="http://www.rjionline.org/blog/live-my-eye-sockets-google-glass-next-step-future-broadcasting" target="_blank">live from my eye sockets</a>,” as Sarah says.</span><br />
<br /></div>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-79835527115371741552013-07-09T19:49:00.001-05:002013-08-04T11:14:34.130-05:00Let’s get through the privacy discussion<div class="MsoNormal">
<span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;">When Chris Barrett, founder of<span class="apple-converted-space"> </span></span><a href="http://prserve.com/"><span style="background: white; border: none windowtext 1.0pt; color: #4774cc; font-family: Helvetica; font-size: 10.5pt; mso-border-alt: none windowtext 0in; padding: 0in;">PRServe.com</span></a><span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;">,<span class="apple-converted-space"> used his Google Glass to capture an evening
of fun, he stumbled on a street fight that led to an arrest. Can he do that?
Anonymously?<o:p></o:p></span></span></div>
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<span class="apple-converted-space"><span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;">That was enough of
a story for <a href="http://www.npr.org/blogs/alltechconsidered/2013/07/09/200030825/arrest-caught-on-google-glass-reignites-privacy-debate">NPR</a>
to cover, and it was picked up by <a href="http://abcnews.go.com/Technology/google-glass-record-arrest/story?id=19620274#.UdyvruBkjd4">ABC</a>.
Clearly into the mainstream, beyond social shares and Google Glass chatter.<o:p></o:p></span></span></div>
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<span class="apple-converted-space"><span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;">All the better, I
think, to go ahead and get privacy on the table so people can gaze further at
ways to use Glass that might improve their lives and access to information. <o:p></o:p></span></span></div>
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<span class="apple-converted-space"><span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;"><a href="http://4.bp.blogspot.com/-zH3fIx3eYLs/UdyuqvRkA9I/AAAAAAAAAec/DkmLw4DvuaM/s1600/video+by+phone.png" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="162" src="http://4.bp.blogspot.com/-zH3fIx3eYLs/UdyuqvRkA9I/AAAAAAAAAec/DkmLw4DvuaM/s320/video+by+phone.png" width="320" /></a>Interesting to me
is that when you watch the video-by-Glass, it appears that at least one person
captured part of the scuffle by phone. Is that an invasion of privacy? I grabbed a
quick screen shot here—maybe not the best but still illustrative. If you watch the whole video at the <a href="http://www.npr.org/blogs/alltechconsidered/2013/07/09/200030825/arrest-caught-on-google-glass-reignites-privacy-debate">NPR</a> site, you'll see the sequence as a woman on the left captures an arrest, the officer being the one in the blue shirt and the offender blocked in this view.<o:p></o:p></span></span><br />
<span class="apple-converted-space"><span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;"><br /></span></span></div>
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</xml><![endif]--><span class="apple-converted-space"><span style="background: white; color: #111111; font-family: Helvetica; font-size: 10.5pt;">Glass will be
compared and contrasted with smartphones, though it may not be a perfect
analogy once we get through the privacy discussion. </span></span>Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-8332239020916264292013-07-04T21:23:00.000-05:002013-08-04T11:02:59.002-05:00Immediate notification of critical to work-in-progress<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<span style="color: #3c3936; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Times; mso-bidi-font-size: 12.0pt;">A primary reason I
am involved with Google Glass is to explore its use in the workplace.<span style="mso-spacerun: yes;"> </span>As an example, how and when would
companies communicate with their employees using this technology? I wasn’t
expecting such an intense conversation on that exact point at a Fourth of July barbeque.<o:p></o:p></span></div>
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<span style="color: #3c3936; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Times; mso-bidi-font-size: 12.0pt;">I only knew three
people who would be at the party of many dozens celebrating the holiday there, so
this was a good chance to observe reaction to Glass among strangers and let them try
it. As I walked into the spacious backyard for the event, the first two people
I saw were unknown to me, but one immediately spoke up, “Is that Google Glass?”
even before an expected “Hello.” Actually, I was amazed at how many people recognized
Glass, and in the convivial atmosphere, they wanted to make it the central
topic of conversation.<span style="mso-spacerun: yes;"> </span>As the
party went on, I heard “Is that Google Glass?” excitedly from almost everyone
aged 30 or younger. And from people who work in tech jobs.<o:p></o:p></span></div>
<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<br /></div>
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<span style="color: #3c3936; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Times; mso-bidi-font-size: 12.0pt;">One of those first
two people I encountered was a man who was not familiar with Glass though the
woman standing with him was and had questions for me. As soon as I began
explaining to her what it could do, it was clear the man was paying particularly
close attention. </span><br />
<br />
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgk7mqoOTuig45PF482Hb1hvCdAlr6-S6v7RUX4jxCLqc6G089A1HpOSu-5neDDYnzhyFR7SybWEVBJpsV3EnKa4Uwlztl0_yEu9Ip17C1p9o-WJ_E7q6TWDWju1YuFnr45HwhBrV3hLmw8/s1600/worker.jpg" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><img border="0" height="314" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgk7mqoOTuig45PF482Hb1hvCdAlr6-S6v7RUX4jxCLqc6G089A1HpOSu-5neDDYnzhyFR7SybWEVBJpsV3EnKa4Uwlztl0_yEu9Ip17C1p9o-WJ_E7q6TWDWju1YuFnr45HwhBrV3hLmw8/s320/worker.jpg" width="320" /></a><span style="color: #3c3936; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Times; mso-bidi-font-size: 12.0pt;">Then we separated as we moved on through the crowd, but he
sought me out about 30 minutes later. He was thinking about workers in oil
fields or around large machinery who needed notification immediately about some
critical aspect of their work-in-progress. Because of the noise, the only truly
effective way to relay that kind of message now is to tap the worker on the
shoulder—or get in his face. <o:p></o:p></span></div>
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<span style="color: #3c3936; font-family: Arial; font-size: 11.0pt; mso-bidi-font-family: Times; mso-bidi-font-size: 12.0pt;">That’s what he
wants Google Glass to do. The fact that a text message can appear in the field
of vision seemed to be a solution he needed. He asked me who he could call to
order a couple hundred, right after the holiday. <span style="mso-spacerun: yes;"> </span>Tomorrow. </span><span style="font-family: Arial; font-size: 11.0pt; mso-bidi-font-size: 12.0pt;"><o:p></o:p></span></div>
Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0tag:blogger.com,1999:blog-1485066507481118626.post-33019557237217087952013-06-22T08:28:00.000-05:002013-08-04T11:05:37.416-05:00Gazing at Google Glass<div class="MsoNormal" style="mso-layout-grid-align: none; mso-pagination: none; text-autospace: none;">
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">That first impression
screams "sleek, geek hardware"—the titanium band that wearers have to
get used to hovering at their eyebrows and others will to get used to
seeing on people.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjuiqS9jBO8k2ipDcDTBPmySiAdVR7AjScnjbioe2v4U1sTJH5Dixi-9m1IYPv3KgLJyN0mIgZtEO44LHwyZ7TbJ9IQpcFBIw0kciTFW-ntjLrAgdLC21t55keAJ3sInhYhTl66RXCOMgFl/s1600/Sheri+with+Glass.jpg" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjuiqS9jBO8k2ipDcDTBPmySiAdVR7AjScnjbioe2v4U1sTJH5Dixi-9m1IYPv3KgLJyN0mIgZtEO44LHwyZ7TbJ9IQpcFBIw0kciTFW-ntjLrAgdLC21t55keAJ3sInhYhTl66RXCOMgFl/s1600/Sheri+with+Glass.jpg" /></a></div>
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">I was initiated into the
Glass Explorers program in Los Angeles, several hours away and decades beyond
San Antonio on the tech implementers scale. I was glad to have a long a day in
Los Angeles wearing Glass and adjusting to the stares and comments so I could
practice how to respond back home. Based on what could hardly be called
conclusive experience, these are the reactions I got during my first 24 hours with
Glass.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .1pt; margin-left: 0in; margin-right: 0in; margin-top: .1pt; mso-outline-level: 3; mso-para-margin-bottom: .01gd; mso-para-margin-left: 0in; mso-para-margin-right: 0in; mso-para-margin-top: .01gd;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: Arial, Helvetica, sans-serif;"><br /></span></b></div>
<div class="MsoNormal" style="margin-bottom: .1pt; margin-left: 0in; margin-right: 0in; margin-top: .1pt; mso-outline-level: 3; mso-para-margin-bottom: .01gd; mso-para-margin-left: 0in; mso-para-margin-right: 0in; mso-para-margin-top: .01gd;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: Arial, Helvetica, sans-serif;">Vicarious fan<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;"><br /></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">The security guard at the
hotel where I stayed immediately engaged in conversation. Clearly, he knew what he
was seeing and had opinions already.<o:p></o:p></span></div>
<blockquote class="tr_bq">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">"Is that Google
Glass?"</span></blockquote>
<blockquote class="tr_bq">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">"Yes. You know about
it?!"</span></blockquote>
<blockquote class="tr_bq">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">"I think you look like
a cyborg. That's really cool."</span></blockquote>
<blockquote class="tr_bq">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">"Some people might say
it's too geeky. I'm glad you think it's cool."</span></blockquote>
<blockquote class="tr_bq">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">"We have to keep up
with what’s in the future. Before long we'll have chips implanted it us."</span></blockquote>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">At that point, the
receptionist at the hotel desk out gave him a most curious look. They carried
on a conversation about how dogs already get chips, as I slipped away.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .1pt; margin-left: 0in; margin-right: 0in; margin-top: .1pt; mso-outline-level: 3; mso-para-margin-bottom: .01gd; mso-para-margin-left: 0in; mso-para-margin-right: 0in; mso-para-margin-top: .01gd;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: Arial, Helvetica, sans-serif;"><br /></span></b></div>
<div class="MsoNormal" style="margin-bottom: .1pt; margin-left: 0in; margin-right: 0in; margin-top: .1pt; mso-outline-level: 3; mso-para-margin-bottom: .01gd; mso-para-margin-left: 0in; mso-para-margin-right: 0in; mso-para-margin-top: .01gd;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: Arial, Helvetica, sans-serif;">Elbow nudger<o:p></o:p></span></b></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;"><br /></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">It's one thing to spot
Google Glass in the wild and go forward silently. It's apparently another to
want to whisper to someone else so you can share your sighting. At a trendy
vegetarian restaurant, servers carried on one-to-one conversations with me
without calling attention to the slate gadget under my bangs. I talked with the
women at the next table who came with their dogs. Dogs are always a
conversation starter and apparently more interesting than my Google Glass.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">Yet, a couple of tables
over, I could see several people nudging each other and whispering as they
looked at me. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">At the airport gate area as
I was leaving California, one woman stared just a little longer than
normal. Next, she turned her back to say something privately to the man with
her. Then he stared. Were they thinking, "What on earth is that?" Or
were they saying, "Can you believe that ol' lady has Glass?"<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-bottom: .1pt; margin-left: 0in; margin-right: 0in; margin-top: .1pt; mso-outline-level: 3; mso-para-margin-bottom: .01gd; mso-para-margin-left: 0in; mso-para-margin-right: 0in; mso-para-margin-top: .01gd;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-size: 12.0pt;"><br /></span></b></div>
<div class="MsoNormal" style="margin-bottom: .1pt; margin-left: 0in; margin-right: 0in; margin-top: .1pt; mso-outline-level: 3; mso-para-margin-bottom: .01gd; mso-para-margin-left: 0in; mso-para-margin-right: 0in; mso-para-margin-top: .01gd;">
<b style="mso-bidi-font-weight: normal;"><span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-size: 12.0pt;">Acknowledger</span></b></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;"><br /></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">I must have walked toward a
thousand people along the sidewalk or in the airport. It's amazing how few make
eye contact at all. Those who did either didn't notice anything on my face or
didn't care. I have to say, though, that in any other circumstance I wouldn't
be trying to make eye contact with everyone I walked past either. Those people
who do notice sometimes acknowledged it: "Like your Glass!" Maybe
they want to make the point that they know what it is. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: Arial, Helvetica, sans-serif;"><br /></span></div>
<div class="MsoNormal">
<span style="color: black; font-family: Arial, Helvetica, sans-serif; mso-bidi-font-family: "Times New Roman"; mso-bidi-font-size: 13.5pt;">Maybe they work for Google.<o:p></o:p></span></div>
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Anonymoushttp://www.blogger.com/profile/03626586743465444013noreply@blogger.com0